Table of contents
Information We Collect
We collect information you provide directly: name, email, phone number, and payment details. We also collect usage data such as session times, room bookings, and event attendance to improve our services.
How We Use Your Information
Your information is used to: manage your account and plan, process payments, send booking confirmations via WhatsApp, personalize your experience, and communicate about events and offers.
Data Sharing
We do not sell your personal data. We may share information with payment processors (Mada, Apple Pay) to complete transactions, and with WhatsApp for notification delivery. All third parties are bound by data protection agreements.
Data Security
We implement industry-standard security measures including encrypted connections (TLS), secure password hashing, and access controls. However, no method of electronic storage is 100% secure.
Your data is not a product — it's a trust we protect with the same care we put into our spaces.
Your Rights
You have the right to access, correct, or delete your personal data at any time. You can request a copy of your data or account deletion by contacting us at support@fekrhub.com.
Cookies & Analytics
We use essential cookies to maintain your session and preferences. Analytics data is collected anonymously to improve the platform experience. You can manage cookie preferences in your browser settings.
Contact
For privacy-related questions or data requests, contact us at support@fekrhub.com or visit us at FekrHub, Madinah, Saudi Arabia.